Price Quotes & Booking Procedure
When you have a general idea of that type of tour you would like, we encourage you to contact us. Do not feel that you have to have all the details in place such as specific dates, number of participants, etc. We will work together to create a customized itinerary based around your interests, time allotment, and budget. Our Tour Consultants are not commissioned so there is no motivation for them to pressure you into tour additions. We do not have a mailing list or sell contact information to any third parties. You will be contacted by Kili Movement Expedition only from our office when it concerns the trip that you have communicated to us about. Once we have the itinerary in place and have discussed all options we will give you a firm price quote. We will request a deposit be sent in the amount of 30% for mountain treks and camping safaris, 50% for lodge/tented camp safaris and for any accommodations outside of Moshi (such as Zanzibar), and 100% of the cost for any domestic flight which we book for you. There is no time limit when the deposit must be paid, but we will not reserve the accommodations or flights until we receive the deposit. The deposit can be made through direct bank wire transfer into our Tanzanian bank - it is a USD account so payments made will be converted to USD by your bank as part of the wire transfer if your account is not a USD account. The final payment will not be due until your arrival in Tanzania.
Postponements/Cancellations
Kili Movement Expedition is not in the business to make a profit off of cancellations or postponements. But it cannot afford to lose money off of them either. For a postponement, 100% of any recoverable amount of payments made will be applied toward your new date. By recoverable amount, we mean that third parties such as airlines and safari accommodations may have policies that will not allow a refund in which case that amount would be forfeited. For complete trip cancellations, we will refund via bank wire transfer all recoverable amounts minus a service fee of $100/person and less any money transfer fee. There can be no refunds once any part of your itinerary has started. If for some reason your itinerary is shortened - either completing a Kilimanjaro trek faster than scheduled or aborted for any reason for instance, no part of the climb fee would be refundable and you would be responsible for additional nights accommodation in Moshi if needed. We highly recommend the purchase of travelers' insurance. If only a portion of people in your group cancel, we will need to recalculate the tour amount for the entire group based on the number of participants. As an example, if in a group of four, one person cancel out of the trip, the price for the remaining participants would be recalulated based on the price of a three person group. Again, we strongly recommend travelers' insurance be purchased to cover these scenerios.
If for the highly unlikely case of Kili Movement Expedition cancelling a trip the company will be responsible for returning 100% of any money paid. Any wire transfer fees would be the responsibilty of Kili Movement Expedition.
Kili Movement Expedition requires health insurance for all Mt Kilimanjaro treks (excluding short non-summit treks).